Helping a Leading PoS Solution provider in the African continent to develop a mobile application for its customers

Team Daffodil developed an eCommerce app that provides customers with the convenience of placing orders from a retail store and getting them delivered to their address. The customers can locate a nearby outlet of a store, shop online, create shopping lists, view ads & promotions, view & redeem loyalty points/store credit, access or avail gift vouchers, etc. The app is integrated with the existing ERP solution by POSshop. This helped in synchronizing the data between ERP, offline stores, and the mobile app. The app was also customizable to the store’s branding from the code. Apps for different retail outlets would be deployed separately with their individual branding.

To manage customers and the content of the mobile app, a web admin portal was developed. This role-based system would enable the retailers to manage the functionality of the app for an individual store. The admin/super admin can upload or manage advertisements (edit/ publish/unpublish), add ‘New arrival’ tags to the ads, view customer feedback, manage store location, manage items (as active or inactive), view orders, accept/decline requests, etc. 

The admin panel enables retailers to choose the order delivery mode (delivery or pickup), select the type of loyalty points (money or points-based), manage content for the home screen, manage loyalty configuration (when to give loyalty points to customers other than their purchase), etc. Loyalty points or credit score calculation, product category & listing in the admin panel, voucher code are fetched directly from the ERP.