Digital Commerce Services

Trusted by:

Daffodil software clients - Samsung
Daffodil software clients - Denso
Daffodil software clients - Pramerica Insurance
Daffodil software clients- Reserve Bank on India (RBI)
Daffodil software clients - Negd
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How we deliver exceptional value in online commerce services

We add remarkable value to organizations seeking digital commerce solutions through our proven methodology that combines technical excellence with business-focused strategy. Our approach begins with a comprehensive business analysis that identifies unique market positioning opportunities and customer experience gaps before any development starts. 

We provide post-launch analytics and optimization services with dedicated conversion specialists who continuously refine the customer journey based on real user behavior data, creating a commerce platform that evolves with changing customer expectations and business requirements. Our commitment to ongoing innovation, commerce-specific expertise, and results-focused development makes us an invaluable partner for organizations looking to thrive in the competitive digital marketplace.

Redefine your online business with next-gen digital commerce services and solutions

Our services can help you achieve:

Digital Commerce Technologies with our digital commerce services

Our expertise across e-commerce segments:

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Food & grocery e-commerce

We develop the most intuitive digital commerce platforms for food and grocery brands. The features we integrate are recipe suggestions based on seasonal items and barcode scanning for quick reordering of regular items. Our platforms include detailed filtering for dietary needs, allowing customers to easily find products that meet specific requirements.

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Fashion & apparel e-commerce

For fashion brands, we have built innovative platforms with advanced features like virtual try-on, intuitive filtering systems, and AI and ML-based purchasing suggestions. We integrate shoppable video options like shoppable Instagram feeds where users can add any product to the cart while watching the video, and our inventory systems track stock across all size and color combinations to prevent ordering unavailable items.

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Home & furniture e-commerce

Our furniture and home decor platforms feature augmented reality tools that let shoppers see exactly how items would look in their actual spaces. For large items, we create delivery systems that provide accurate timeframes based on your location and the item’s availability. Our room-planning features let customers arrange multiple products together to visualize their space before purchasing.

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Beauty & cosmetics e-commerce

We create personalized shopping experiences that help customers find products perfect for their needs. We build ingredient analysis tools that flag potential allergens or help customers avoid certain ingredients they prefer not to use. We develop interactive beauty quizzes that translate customer preferences into tailored product recommendations, and our platforms can seamlessly integrate with beauty influencer content to provide tutorials and inspiration alongside products.

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Electronic goods e-commerce

Our electronic goods platforms make shopping seamless with powerful search tools that let customers filter products by exact specifications, provide interactive 3D views of technical information, and automatically track inventory. The powerful features like warranty registration and accessory recommendations make us the trusted online commerce platform development company.

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B2B commerce platforms

For business-to-business commerce, we build platforms that handle the complexity of corporate purchasing. Our platforms can integrate with corporate procurement systems, allowing employees to purchase within their familiar company systems. We develop quote management features with approval workflows, detailed reporting dashboards that provide insights into purchasing patterns, and order management systems that handle large orders with partial shipments when needed.

Our 360° digital commerce services and solutions:

Digital commerce consulting

Our ecommerce consulting can help you plan long term strategy for your business in order to realize your goals. Our ecommerce consultants will help you with end-to-end customized solutions in order to chart a realistic Digital strategy for your digital platform. Our digital commerce solutions include commerce strategy, CX, Analytics, Digital marketing, SEO and security services.

Voice commerce

By integrating voice-activated solutions into your digital platforms, companies can cater to the growing demand for hands-free and personalized experiences, while also streamlining processes and enhancing overall customer satisfaction. Features like multilingual chat, chatbots, voice first applications and voice assistants integration can make the real difference.

Omni-channel commerce

Our digital commerce services help companies respond fast to changing business needs with a unified commerce ecosystem grounded in a tried-and-tested architecture.​ The breadth of our operations ranges from online/offline store integration to omnichannel management as well as hyperlocal fulfillment. Our aim is to let your business engage their customers in an omni-channel environment to boost customer loyalty and experience.

Multi channel commerce

Multi channel commerce gives you the opportunity to leverage multiple sales channels to boost revenue and increase customer engagement. Let our digital commerce services help your business reach a larger audience and cater to the diverse preferences and needs of their customers. Multi channel customer support, order management and data platforms are some of the areas we excel in.

Social

Social commerce trends are not only reshaping consumer shopping experiences, but unlocking new opportunities for platforms & brands. Make use of our expertise and experience to build and leverage the requisite tools and capabilities that support sustainable success in the social commerce ecosystem. The opportunities are endless such as Marketplace development, Instagram shopping, live streaming commerce and social shopping.

Ecommerce design and development

Staying digitally ahead of your competitors is not an option but a necessity. Let our ecommerce design and development services provide you the required 360 assistance in developing your digital platform. Our aim is not only to assist you in creating ecommerce solutions but also nurturing them through their evolution. Be it a website or even an application, we’ve got you covered.

Digital innovation

To assist you in getting value from your technology investments, we as a partner help you in transforming your business into a digitally capable enterprise with our latest cutting edge technology. Elevate your digital platform and infrastructure through our latest offerings such as AI powered commerce, POS and mPOS facility, self checkout services and many more.

Digital migration

Replatforming is a big step for any business. With our expertise and market-leading technologies indigital commerce services, we deliver a seamless output to link people, systems and enterprises to enhance business outcomes. It may consist of a considerable shift of an organization’s IT processes and systems but let us guide you to a well managed transformation.

Ecommerce Testing

Are you concerned about your ecommerce platform’s performance? Leverage our relevant expertise in validating that your customers get a seamless experience without any glitches while interacting with your digital platform. Get access to a variety of inhouse frameworks, toolkits and checklists to elevate your digital performance.

Our digital commerce services success stories

Check out our expert guide to make an informed choice now!

Astute development process for developing high-performing digital commerce solutions

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Discovery and planning

Our business analysts conduct stakeholder interviews, market research, and competitive analysis to define clear business objectives. We create detailed customer journey maps and user personas, while our technical architects assess existing systems and design a scalable microservices architecture.

UI/UX design phase

The UI/UX design process for digital commerce platforms focuses on user-centric, responsive, and conversion-driven interfaces. We employ wireframing, interactive prototyping, and A/B testing to optimize navigation, accessibility, and engagement. Using design systems, microinteractions, and adaptive layouts, we ensure a seamless, intuitive shopping experience across web and mobile platforms.

Development phase

In the development phase, we implement microservices architecture, API-driven integrations, and cloud-native solutions for scalability and performance. Our team builds secure payment gateways, AI-driven personalization engines, and omnichannel capabilities, ensuring seamless front-end and back-end development for a robust, high-performing e-commerce ecosystem.

Testing phase

During the testing phase of e-commerce platform development, we conduct functional, performance, security, and usability testing to ensure seamless operations. This includes API validation, load testing, cross-browser compatibility checks, and payment gateway security audits to identify and resolve issues, delivering a bug-free, high-performing, and secure experience.

Launch preparation

We implement comprehensive monitoring, conduct final load testing with gradual traffic increase simulations, and prepare detailed rollback procedures. Expert in developing custom dashboards for real-time performance visibility and conducting team training sessions to ensure smooth operations. 

Post-Launch Support and Maintenance

With 24/7 monitoring services, regular security patching, and proactive performance optimization. We implement a structured process for feature enhancements through quarterly roadmap planning sessions and provide detailed analytics reporting to continuously refine the commerce experience based on actual user behavior and business outcomes.

Leverage emerging technologies to stay ahead in the digital commerce ecosystem

AI-powered personalization

Leverage artificial intelligence and machine learning algorithms to create truly personalized shopping experiences that resonate with each customer’s unique preferences and behaviors. Our AI-powered personalization capabilities include dynamic product recommendations, predictive customer insights, intelligent search optimization, and behavioral segmentation.

Augmented reality (AR) & virtual try-ons

Bridge the gap between digital browsing and physical product interaction with our specialized immersive AR experiences development. Our expertise includes virtual product placement which allows customers to visualize furniture, decor, and appliances in their actual living spaces before purchasing, virtual try-on technology lets customers see products on themselves with remarkable accuracy, interactive product exploration allows customers to examine products from every angle and zoom, performance analytics with Daffodil’s AR implementations’ comprehensive tracking of users providing valuable insights into which products benefit most from AR visualization.

Commerce-as-a-Service

Our Commerce-as-a-Service (CaaS) solutions provide businesses of all sizes with enterprise-grade e-commerce capabilities without the traditional complexity and investment usually required. Our Commerce-as-a-Service offerings are API-First architecture, allowing businesses to rapidly deploy commerce functionality across any customer touchpoint with our modular, microservices-based platforms, seamless integration capabilities connect effortlessly with existing business systems, including ERP, CRM, and marketing automation tools, creating a unified ecosystem, rapid time-to-market enable businesses to launch new digital storefronts or marketplace capabilities in weeks rather than months.

Why Daffodil Software

Recognized excellence, proven customer satisfaction

Daffodil software clients - Everest Group

Categorized as an aspirant in global PEAK Matrix assessment

Daffodil software clients - Gartner

Recommended vendor for custom software development services

Daffodil software clients - Frost & Sullivan

Mentioned as a company to watch in the AI space

Daffodil software clients - Zinnov Zones

Categorized as a leader in digital engineering services

20+

years of software engineering excellence

150+

global clientele

4.8

Avg CSAT score

95%

customer retention rate

Our digital commerce innovations:

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Omnichannel management

Your digital platform is part of a larger ecosystem and we equip this platform to integrate and communicate with various other systems in real time to achieve flexible omnichannel fulfillment. Our digital commerce services include inventory management, mobile apps, order management and fulfillment etc.

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Self checkout

DIY has become the norm for today’s consumers and that’s where our expertise comes in. The self checkout system makes the purchase seamless and completely non intrusive. This greatly speeds the turnaround time of the customer buying journey and leaves them being more content.

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POS and mPOS

We’ve created an entire payments ecosystem to deliver benefits to your customers. With our latest POS and mPOS service, various tablets and mobiles are equipped to accept payments in order to modernize the purchase journey for your audience.

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Hyperlocal fulfillment

We build various systems in place that support hyperlocal fulfillment for quicker delivery. Your client’s needs are dealt with instantly and at priority due to our efficient digital commerce infrastructure in place driving customer loyalty and goodwill.

Ready to witness the future of digital commerce?

The future of digital commerce

AI/ML in digital commerce

AI/ML in digital commerce

Artificial Intelligence and Machine Learning have become a driving force in the digital commerce industry. By harnessing the power of AI, digital commerce platforms can analyze vast amounts of data, identify patterns, and make informed decisions to optimize various aspects of a company’s operations.

AR/VR in digital commerce

AR/VR in digital commerce

Both these technologies have the potential to transform the way people interact on digital platforms. They have the capacity to give an immersive, interactive and entirely personalized experience to the customer. The opportunities are endless and can include shoppable videos, virtual showrooms, product visualization and many more.

Virtual assistants

Virtual assistants

Virtual assistants have become like a part of our daily lives and their importance is unmatched. They play a crucial role in the world of digital commerce by streamlining processes, improving customer experiences, and driving sales. They can be harnessed as customer support agents, virtual shopping assistants and also for voice commerce.

Blockchain in digital commerce

Blockchain in digital commerce

It offers a decentralized and distributed ledger system that enables the secure transfer and tracking of digital assets across the globe. Such technology can take your digital platform up a notch by instilling transparency, security and efficiency.

Innovation redefined

We create agile and adaptable digital commerce solutions to help you achieve your goals.

 

Watch our brand video.

Frequently asked questions (FAQs)

What is the difference between digital commerce and e-commerce?

Both the terms are used interchangeably in today’s world but they have a huge distinction between them. Ecommerce consists of the buying and selling of goods or services online through various channels such as websites, apps, social media and email. Whereas digital commerce refers to all the touchpoints throughout the entire customer journey.

Yes, it is totally possible. A digital platform can give you the opportunity to reach a larger audience by serving other countries. Many digital commerce platforms, such as Shopify, WooCommerce, Amazon, eBay, and Etsy, allow you to sell and ship products to customers around the world. It is paramount to research the rules and regulations of the country your business will be selling in.

Your business should aim to have maximum visibility on search engines which will directly lead to better conversions. An online store can make use of various techniques to ensure better optimization such as on-page SEO, keyword research, mobile friendliness, internal linking, quick load time, social media integration and many more.

The number of ecommerce tools has grown exponentially over the years making it difficult to pick the right one according to one’s needs. These tools help in making better business decisions as well as in seeing quantitative results. The tools and features that your business can utilize are Magento, Shopify, WooCommerce, Salesforce, SAP and many more according to the requirement and situation.

A phygital (physical + digital) strategy is certainly a system that many companies are adopting in this new age. A great example would be when a customer has the option to order online and pick up from the nearest store. A phygital strategy has various benefits such as adoption of an omnichannel approach, data-driven insights, convenience to the customer and even seamless integration of digital and physical systems.

An omnichannel strategy is the need of the hour. Customers are used to interacting with various touch points relating to a business and that’s what gives rise to various challenges while implementation. The challenges companies face include data integration, organizational alignment, balancing cost, and adaptability. Digital commerce services can help a business with a smooth transition and take them closer to their goal.

We follow a strategic, data-driven approach. Our process begins with in-depth market research and analysis, once the foundation is set, we move to robust development, ensuring seamless functionality through comprehensive testing. After deployment on app stores, we continuously refine and optimize the app based on real user feedback, delivering an engaging, scalable, and future-ready shopping experience.

To know more about the development process, read here

The cost of developing a digital commerce service platform typically ranges from $25,000 to $500,000+, depending on several key factors: entry-level solutions ($25,000 – $75,000), mid-range solutions ($75,000 – $150,000), enterprise-level solutions ($150,000 – $300,000+), high-end marketplace or multi-tenant solutions ($300,000 – $500,000+).

High-performing digital commerce platforms can take anywhere from 3 to 12+ months, depending on their complexity. Basic eCommerce Platform: 3-4 months, mid-range custom Solution: 5-7 months, enterprise-level platform: 8-12+ months. With Daffodil’s proven expertise, we cut development time in half, delivering robust, scalable, and future-ready digital commerce service platforms at 2x speed without compromising quality.

CCPA (California Consumer Privacy Act), CPRA (California Privacy Rights Act), and COPPA (Children’s Online Privacy Protection Act). Daffodil’s software met industry quality standards and is under compliance.

Headless commerce separates the frontend presentation layer from the backend commerce functionality, allowing businesses to deliver consistent experiences across multiple channels while maintaining a single commerce backend. This architecture provides greater flexibility, faster updates, and better personalization capabilities.

Core features include product catalog management, shopping cart functionality, secure payment processing, order management, customer account capabilities, search functionality, mobile responsiveness, and basic analytics. More advanced platforms may include personalization, AI-powered recommendations, inventory management, and omnichannel capabilities.

AI can power personalized product recommendations, implement dynamic pricing, enable visual search capabilities, provide conversational shopping through chatbots, optimize inventory management, detect fraudulent transactions, and deliver predictive analytics for business decision-making.

Modern platforms should support multiple payment methods, including credit/debit cards, digital wallets (Apple Pay, Google Pay), buy-now-pay-later options (Affirm, Klarna), ACH transfers, and potentially cryptocurrency. International businesses should also support region-specific payment methods.

Digital commerce services enable omnichannel retail by providing unified inventory management, consistent product information across channels, shared customer data, flexible fulfillment options (buy online, pick up in-store, ship from store), and integrated loyalty programs that work seamlessly across physical and digital touchpoints.

Businesses should adopt flexible, API-first architectures, invest in first-party data collection and management, focus on mobile-first experiences, build direct customer relationships, explore subscription and recurring revenue models, and stay agile with regular testing and optimization of the customer experience.