Retail & eCommerce
Solutions

Disruptive tech solutions to simplify customers’ journey and engage shoppers in new ways

Helping disruptors to

Boost Customer Engagement

Develop innovative solutions to break through the noise and deliver immersive customer experiences by leveraging technologies such Artificial Intelligence, Chatbots, Voice Interfaces etc.

Bring innovative ideas to life

Bring your most complex eCommerce solutions to life with our full-cycle eCommerce development services. Having built more than 1000 eCommerce solutions for a varied set of industries, Daffodil is in a unique position to bring ideas from the whiteboard into the market.

Automate supply chain

Automate manual processes in your supply chain ranging from repetitive manual work to complex decision making through new-age technologies such as RPA, AI, and Machine Learning.

Modernize legacy eCommerce systems

Whether your eCommerce is lacking versatility due to old application infrastructure, hosted on inefficient servers, or suffer from outdated interface designs, we help you re-engineer and modernize your legacy eCommerce system, while maintaining data integrity and security with minimal downtime.

Digitize brick & mortar store

Augment your in-store services with custom retail software solutions that include mobile applications, VR/AR applications, self-service solutions etc.

Disruptive tech solutions to simplify customers' journey and engage shoppers in new ways

  • Shoppabe Videos

  • Voice Commerce Solutions

  • Real-time Multilingual Chat

  • Robotic Process Automation

  • Asset Tracking Solutions

  • Live Video Streaming Solutions

  • Custom Retail Solutions

  • Shoppabe Videos

    Turn your video content into point-of-sale

    Driven by AI, shoppable videos automatically recognize the products showcased in a video and provides direct-from-video purchase opportunity to your viewers, eliminating the various stages of the buying process.

    • Accelerate buying decision of visitors
    • Turn passive viewers into active consumers
    • Deliver interactive customer experience
  • Voice Commerce Solutions

    Redefine shopping experience with voice-enabled interactions

    Daffodil’s voice commerce solutions enable e-retailers to integrate their eCommerce stores with popular voice assistant platforms such as Amazon Alexa, Google Assistant, Microsoft Cortana, and Google's Smart Displays.

    • Open up a new touch point for your eCommerce store
    • Engage your users before selling
    • Deliver an experience that's visible, personal and delightful
  • Real-time Multilingual Chat

    Unshackle language barriers and transform your customer support

    Daffodil Software has developed a real time multilingual chat application which is powered by Amazon ML and PubNub and can be seamlessly integrated with any eCommerce technology ecosystem.

    • Enhance CSAT by communicating better and resolving customer queries faster
    • Curb operational cost incurred by hiring native agents
    • Boost first-response rate by up to 75%
  • Robotic Process Automation

    Create efficiencies at large scale through digital workforce

    Daffodil’s RPA services offers retailers an effective way to automate processes such as vendor on-boarding, refund management, return processing, reconciliation, customer support, etc, as well as business-specific processes such as HR, supply chain, finance and accounting, etc.

    • 30-70% reduction in operational costs by automating repetitive manual tasks
    • Get more done in less time. Clone rapidly and scale within a matter of hours
    • Increase compliance, auditability & consistency with standardized processes
  • Asset Tracking Solutions

    Maintain 100% visibility of your inventory and assets

    Daffodil software has developed an Automatic Identification and Data Capture (AIDC) solution that leverages RFID & Beacon technology to quickly scan and catalog all the products in an inventory. Tagged items can communicate with warehouse software and automatically document their own arrival and exit from the warehouse.

    • Increase inventory accuracy by upto 95% with item level tagging
    • Save hours of manual effort of carrying out physical stock checks
    • Reduction in order entry errors (less manual intervention) & improved employee productivity
  • Live Video Streaming Solutions

    Engage your audience with immersive live interactions

    Daffodil’s live video streaming solutions enable eCommerce businesses to elevate their customer engagement strategy by seamlessly streaming events in real time with unmatched quality and scalability.

    • Live videos can be streamed on the web or mobile to select audience
    • Using live chat within the video, users can interact with product experts
    • Run promotions in real-time
  • Custom Retail Solutions

    Elevate your brick and mortar store

    Augment your in-store services with custom retail software solutions that include mobile applications, VR/AR applications, self-service solutions, front and back office automation, ecommerce store migration, legacy system modernization etc.

    • Build custom solutions on Magento, Drupal or Shopify platforms
    • Automate your supply chain with a customized ERP solutions
    • Custom software engineering to transform your vision into a market ready product

Customer Success Stories

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Daffodil refreshes the look and feel of India’s largest eye-wear platform Lenskart

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National Nutrition, Canada’s leading natural health product company revamped its e-commerce portal

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Gain a competitive edge for your
business through

Product
Engineering

Realize your vision with a tailored software, delivered on-time and within your budget

Build my product

Smart
Teams

Boost your development with our cross-functional experts

Build my team

Enterprise
Solutions

Create efficiencies at a large scale delivering hyper growth

Automate my processes

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