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Experience Testing Services

Trusted by:

Daffodil software clients - Samsung
Daffodil software clients - Nokia
Daffodil software clients - Denso
Daffodil software clients - Pramerica Insurance
Daffodil software clients- Reserve Bank on India (RBI)
Daffodil software clients - Negd

Our comprehensive range of experience testing services include:

Usability testing
Usability testing

Improve user satisfaction & conversion rates by implementing our comprehensive usability testing services. We use advanced analytics tools to track user behavior & identify challenges in your application. By employing methods such as A/B testing and user journey mapping, we provide data-driven insights that help you refine the user experience and enhance overall usability.

Web usability testing
Web usability testing

Our web usability testing employs both qualitative and quantitative methods to ensure your website meets user expectations. We identify areas for improvement in both design and functionality by analyzing interactions, user navigation and task completion. This ensures your site is easy to use which improves user engagement and higher conversions.

Multi-device testing
Multi-device testing

Ensure the consistent performance of your website or app across various devices such as desktops, tablets and smartphones through our multi-device testing. We use responsive design and cross-browser testing tools to verify functionality and usability. This approach helps us identify the inconsistencies in the layout, navigation and performance to ensure a consistent user experience regardless of the device used.

Mobile usability testing
Mobile usability testing

A smooth mobile experience is important for engaging on-the-go users. Our mobile usability testing services help you identify areas where users may face difficulties – navigation, responsiveness or performance issues. We’ll help you develop an app that users love to interact with, ensuring seamless functionality across devices & platforms.

Remote usability testing
Remote usability testing

Get valuable insights from real users across different geographical locations involving developers, testers and worldwide users. We can help you identify usability challenges faced by diverse user groups to provide suggestions for improving their overall experience without requiring on-site testing.

Mobile interface testing
Mobile interface testing

Ensure your mobile app’s UI is flawless across both Android and iOS devices with our mobile interface testing service. We thoroughly test screen size and resolution adaptability, UI elements, style consistency and multi-touch support including long and short press interactions. We also verify the accurate positioning of elements to ensure a responsive, intuitive experience for users on any device or platform.

Automated UI testing
Automated UI testing

Efficiently managing multiple releases while ensuring high-quality user interfaces is possible with our automated UI testing. Our service speeds up the testing process by automating repetitive tasks, helping you quickly identify design flaws, bugs or inconsistencies. From design consistency to cross-browser compatibility, we ensure your product looks and functions perfectly across the board.

Web interface testing
Web interface testing

Ensure your web application’s interface is both functional and visually appealing with our web interface testing services. We conduct thorough checks using advanced tools to verify compatibility across different browsers and devices. By assessing elements such as layout, typography and interactive components, we help you deliver a polished and engaging web experience.

Transform your user experience with our expert testing services.

Elevate user experience with the value we deliver

Experience testing services

Our selected success stories

Optimize your digital platforms with tailored experience testing solutions

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E-commerce

We offer comprehensive experience testing services designed to enhance every facet of e-commerce platforms, ensuring:

Seamless product search, discovery and checkout processes.

User-friendly interfaces for personalized product recommendations and promotions.

Smooth navigation across mobile and desktop platforms.

Frictionless payment gateways for a fast and secure checkout experience.

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Healthcare

Our tailored experience testing services for healthcare ensure:

Seamless interactions on telehealth platforms and patient portals.

Smooth integration and operation of remote diagnostics and monitoring apps.

User-friendly dashboards for medical staff tracking and asset management.

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Fintech

We provide specialized experience testing services for fintech, covering:

Smooth onboarding processes for new users to enhance sign-up and verification flows.

Seamless navigation for banking apps from transaction histories to balance management.

User-friendly interfaces for complex financial data visualizations and analytics.

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Travel & Hospitality

Leverage our experience testing services to optimize your travel platforms by ensuring:

Seamless booking processes for flights, accommodations and car rentals.

User-friendly designs for travel itineraries, payment options and trip customization.

Flawless mobile app performance for on-the-go bookings and travel management.

Why Daffodil Software

Recognized excellence, proven customer satisfaction

Daffodil software clients - Everest Group

Categorized as an aspirant in global PEAK Matrix assessment

Daffodil software clients - Gartner

Recommended vendor for custom software development services

Daffodil software clients - Frost & Sullivan

Mentioned as a company to watch in the AI space

Daffodil software clients - Zinnov Zones

Categorized as a leader in digital engineering services

20+

years of software engineering excellence

150+

global clientele

4.8

Avg CSAT score

95%

customer retention rate

Future-ready expertise

Frequently Asked Questions (FAQs)

What is experience testing?

Experience testing is a process of evaluating the product or service based on the perspective of the users. It ensures that the product or service fulfills the needs, expectations or goals of the users. It also involves observing the users, interacting with them and gathering feedback to pinpoint areas for improvement.

Some of the key methods & techniques of experience testing include:

Focus Groups

Card Sorting

A/B Testing

Surveys & Questionnaires

Heatmap Analysis

Session Recording

Expert Reviews

Remote Usability Testing

Experience testing provides various advantages that can improve the usability & success of a product such as:

By assessing how real users interact with a product, experience testing helps to identify pain points and areas for improvement. It leads to a more enjoyable & satisfying user experience.

Experience testing identifies usability issues that may not be apparent through other testing methods. This allows teams to make necessary adjustments to ensure the product is intuitive and easy to use.

Identifying & addressing usability issues early in the development process saves time and resources.

Experience testing helps streamline development efforts and keep projects on track by preventing costly redesigns later.

Optimizing the user experience can significantly improve conversion rates. By removing obstacles and simplifying processes, users are more likely to complete desired actions, such as signing up or making purchases.

Experience testing crosses into various fields: e-commerce, healthcare, fintech, travel and hospitality sectors. Any sector that relies on user interaction can benefit from experience testing.

Daffodil Software prioritizes confidentiality & data security during experience testing by implementing robust protocols tailored to safeguard user information. We utilize advanced encryption techniques to protect data both in transit and at rest to ensure that sensitive information remains secure. We also anonymize and pseudonymize data collected during testing to further protect user identities. We conduct regular training sessions for our team on data security best practices and compliance with regulations such as GDPR and CCPA.